Shipping policy

Thank you for visiting and shopping at Paws&Palms! We are dedicated to delivering your pet essentials as quickly and safely as possible. 

1. Shipping Rates & Delivery Estimates

All shipping charges for your order will be calculated and displayed at checkout.

* We offer FREE SHIPPING on all orders over $50 USD.

* For orders under $50 USD, standard shipping rates apply.

Estimated Delivery Time:

Due to high demand and our automated sourcing process, please allow 7 to 15 business days for your package to arrive. 

2. Shipment Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours so you can follow your package's journey!

If you have any questions about your shipment, please contact us at pawsandpalmsstore@gmail.com